Delete your Plumb. account
You can delete your account at any time, right in the app.
- Open the Plumb. app
- Go to Account, then Settings, then Delete account
- Confirm. That’s it.
What happens
- Your account and profile are deleted: your name, phone, email, photos, addresses and saved cards.
- You are signed out on every device.
- Some records are kept for a set time, as our Privacy Policy explains: trip routes and chat messages for 12 months from the request, a Plumb. Man’s verification records for 90 days, and job and payment records for as long as tax law requires.
- Everything else is deleted within 30 days.
- You can’t delete while a job is in progress, while a payment is still owed, or while a complaint is open.
No access to the app?
Send a deletion request. We confirm it is your account, then delete it and email you when it’s done.
Request received.
We’ll confirm with you before deleting anything.